1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website/portal “Website”.

We are committed to safeguarding your privacy and handling your data in a transparent and lawful manner. Please read this Privacy Policy carefully so that you understand your rights in relation to your personal data, and how we will collect, use and process your personal data. If you do not agree with this Privacy Policy in general or any part of it, you should not access the Website or otherwise provide your information to us.

2. Who We Are

This Website is operated by [Scholl’s Wellness Ltd] (“we”, “us”, “our”), a company registered in England and Wales under registration number 13213086 with our registered address at 1 Arlington Square, Downshire Way, Bracknell, Berkshire, United Kingdom, RG12 1WA. We are the data controller responsible for your personal data.

3. What Personal Data We Collect

We may collect and process the following personal data:

Information you provide directly:

• Name
• Email address
• Job title
• Organisation / pharmacy name and location
• Any information you include in messages or forms

Information collected automatically:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the Website
• Referring website

We do not intentionally collect special categories of personal data (such as data concerning health) through this Website.

4. How We Collect Your Data

We collect data when you:

• Complete forms on our Website
• Subscribe to newsletters or updates
• Contact us directly
• Use the Website (including via cookies and analytics tools)

5. How We Use Your Data

We use your personal data for the following purposes and on the following legal bases:

6. Cookies and Tracking Technologies

We use cookies and similar technologies, including Google Analytics to:

• Ensure the Website functions properly
• Understand how users interact with the Website
• Improve performance and content

Where required, a cookie banner allows you to accept or reject non-essential cookies.

For more details, please see our [Cookie Policy].

7. Sharing Your Data

We may share your data with trusted third-party service providers who support our Website operations, such as:

• Website hosting providers
• Hosting provider (o2switch)
• Email and marketing platforms

These providers process data only on our behalf and under our instructions. We may also disclose your data where required by law or to protect our legal rights, including to regulators, law enforcement agencies, and public authorities: (i) in response to a legal obligation; (ii) to comply with applicable law, including cooperation with law enforcement, judicial orders, and regulatory inquiries; (iii) to protect the interests and safety of us, our users, or others; or (iv) to exercise or defend legal claims.

We may also share your personal data with companies within our corporate family, in our legitimate interests, and with a prospective buyer, seller, new owner, or other relevant third party as necessary in connection with a change of corporate control such as a restructuring, merger, or sale of our assets.

We also use Google Analytics, a web analytics service provided by Google. For more information about how Google processes data, please visit Google’s Privacy Policy and Google’s information on its Analytics data practices at https://support.google.com/analytics/answer/6004245.

The personal data that we collect from you may be transferred to, and stored at/processed in countries outside the European Economic Area (EEA) and the UK. For any transfers of data outside the EEA or the United Kingdom (UK), the data transfer will be under the European Commission’s standard contractual clauses for the transfer of personal data to third countries or the UK Information Commissioner’s international data transfer addendum to the EU standard contractual clauses, as relevant, unless the data transfer is to a country that has been determined by the European Commission or the relevant UK authorities, as applicable, to provide an adequate level of protection for individuals’ rights and freedoms for their personal data.

Please contact us using the details below should you wish to obtain a copy of the EU standard contractual clauses or UK international data transfer addendum.

8. Data Retention

We will only keep your personal data for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise your personal data. Contact/enquiry data is usually retained for a period of up to 12 to 24 months after our last interaction.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

Although we take steps to protect your personal data, the transmission of information via the internet is not completely secure. We cannot guarantee the security of data transmitted to or from our services.

10. Your Rights

If you are located in the EEA or the UK you have certain rights in relation to your personal data:

• Access: You have the right to access personal data we hold about you, how we use it, and who we share it with.
• Correction: You have the right to correct any of your personal data we hold that is inaccurate.
• Deletion: In certain circumstances, you have the right to delete the personal data we hold about you.
• Restriction of processing to storage only: You have the right to require us to stop processing the personal data we hold about you, other than for storage purposes, in certain circumstances.
• Withdrawal of consent: Where we rely on consent to process your personal data, you have the right to withdraw this consent at any time.
• Objection: You have the right to object to our processing of your personal data.
• Portability: You have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

To exercise your rights, contact us using the details below. Please note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law.

If you are located in the EEA or the UK and you believe we are unlawfully processing your personal data, you also have the right to lodge a complaint with your Member State data protection authority or the UK Information Commissioner’s Office. You may also complain to us directly by contacting us through the avenues outlined below, without prejudice to your right to lodge a complaint with the aforementioned authorities. If you are in the UK, we will acknowledge receipt of your complaint within 30 days as required under the UK Data (Use and Access) Act 2025.

11. Children

This Website is intended for professionals (pharmacists) and is not intended for children under the age of 16, and we do not knowingly collect their personal data.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: uk_care@scholl.com
• Address:

Scholl Global Privacy Office, 2 Arlington Square, Downshire Way, Bracknell, RG12 1WA.
United Kingdom